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Consultation Services

• Systems Integration
• Application & Information Integration
• Network Design and Optimization
• Cabling Infrastructure
• Cloud computing
• Information & Network Security
• Physical Security

IT Outsourcing Services & Managed services

Managed services is the practice of outsourcing part of management responsibilities and functions. It is a strategic method for improving operations and cutting expenses. It appears as an alternative to the break/fix or on-demand outsourcing model where the service provider performs on-demand services and bills the customer only for the work done, or the model of hiring specialty resources to do the job and owning the risk and the cost. Different types of outsourcing (with regard to intensity and strategic influence) usually used by companies, which for economic and/or technical reasons, do not wish to develop information systems by themselves.

Managed Services

• Service Desk
• Security Service
• Voice Services
• Network Services
• Servers management
• Applications delivery Management.

- Typical Service delivery model

• Plan & design: Plan the current needs and future expansion of services .

• Build: Build the support delivery model and the implementation of network, security, end user application and service level agreement (SLA) .

• Operate: Day to day ITC operation including proactive and reactive services through ITIL standard services life cycle.

Support Services

• Business Continuity
• Virtualization & Cloud Implementation
• Warranty and maintenance